Verkkokauppa.com
Verkkokauppa.com Oyj is a publicly listed company traded at the Nasdaq Helsinki stock exchange. Verkkokauppa.com is Finland’s most popular online store and offers IDR asset management solution as an added value service to their B2B customers.
New value-added service for B2B customers
Verkkokauppa.com’s total revenue in 2022 was 543 million euros with a significant stake coming from its B2B department that has over 55 000 registered business customers.
To stay ahead of competition, Verkkokauppa.com is constantly looking for new ways to develop its service portfolio – which also sparked the cooperation with IDR.
Modern IT asset management solution
Thanks to the IDR cooperation, Verkkokauppa.com was able to expand its service portfolio by offering its B2B customers a modern IT asset management solution.
With IDR’s software, Verkkokauppa.com’s B2B customer can manage their IT devices all the way from ordering to recycling. Orders made through the IDR procurement software are automatically transferred to Verkkokauppa.com, and all putchased devices are registered to the customer’s IDR account before being shipped. In other words, the asset is already tagged with a NFC smart tag and created in the IDR account when customer receives it.
Device recycling is also integrated into Verkkokauppa.com’s recycling service, allowing Verkkokauppa.com’s customers to recycle old IT devices with just a few clicks directly within the IDR asset.
Verkkokauppa.com has over 55 000 registered B2B customers that are served through its online store, physical stores, and pickup point network.
Known as Finland’s most popular and visited domestic online retailer, the company has over 80 000 products in its product catalogue.
Verkkokauppa.com operates four mega-stores in Oulu, Pirkkala, Raisio, and Helsinki’s Jätkäsaari. The company provides employment for around 700 people.
“With the help of IDR, we have succeeded in developing a new and unique service for our B2B customers. Cooperation with IDR has been extremely easy and our joint product development has been fast and flexible. IDR has truly become an essential part of our B2B business.”
Lari Hevonoja
Sales Director
Results
With IDR’s IT asset lifecycle management solution, Verkkokauppa.com is able to offer a diverse range of added value to its customers.
With IDR software being seamlessly integrated into Verkkokauppa.com’s own ERP system, customers can eliminate most of their manual processes.
With IDR’s subscription based licensing model, Verkkokauppa.com has been able to grow recurring license sales alongside hardware sales.
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