IT asset management automations
Automate manual work with IDR.
Confirm device delivery by scanning an NFC tag
Employees can confirm receipt of a device by scanning its NFC tag. IDR will then automatically mark the device as delivered.
Trigger any automation by scanning an NFC tag
Scanning an NFC tag can trigger any automation, such as sending a notification to the IT team.
Request a repair or open a support ticket
By scanning the NFC tag, a user can initiate a repair request or open a support ticket directly from the device, with no separate system login required.
Check in a device to a new location or storage
Scanning the NFC tag allows a device to be checked in to a new location or storage, and IDR updates the location data automatically.
View device details without searching by serial number
By scanning the NFC tag, users can instantly view up-to-date device information directly from IDR, with no manual serial number lookup needed.
Block new peripheral orders before end of lifecycle
IDR checks a peripheral's lifecycle status before a new order is placed and routes exceptions to IT for review.
Track lease expirations and identify missing renewal orders
IDR monitors upcoming lease expirations and flags cases where a replacement device has not yet been ordered.
Automatically send onboarding instructions to the device requester
Once a new device is ordered, IDR automatically sends setup instructions to the employee.
Trigger a new device order process
IDR automatically initiates a new device order process based on a defined trigger, such as onboarding or the end of a device's lifecycle.
Alert when a user has multiple active devices in the same product category
IDR detects cases where the same user has more than one active device in the same product category and notifies the IT team for review.
Automatically map all currently available devices
IDR identifies all currently unassigned devices and surfaces them in a live view or report.
Receive automatic alerts for important device events
IDR sends automatic notifications for events such as deliveries, user changes, and lease expirations.
Get notified if a device has been offline for more than 30 days
IDR sends an alert if a device has not been active for over 30 days.
Create an IT ticket when a device's health drops below a threshold
IDR automatically opens an IT ticket when a device's health status or condition rating falls below a defined threshold.
Create a service request in your ITSM system directly from IDR
IDR creates a service request in the ITSM system and syncs status updates back automatically.
Generate an automated summary report
IDR can compile and deliver a monthly summary report, for example IT cost data for finance teams.
Automatically enrich new device data
IDR can leverage your existing device data to automatically enrich new devices with relevant details, such as CPU, RAM, and other technical specifications.
Get notified before a lease agreement expires
IDR identifies upcoming lease expirations and sends a notification before the contract period ends.
Initiate the leased device return process
IDR automatically triggers the return process for leased devices when the contract period comes to an end.
Sync updated cost center information to the finance provider
When a device or user's cost center changes in IDR, the updated information is automatically pushed to the finance provider.
Ask the user to make an EOL decision for their leased device
IDR automatically sends the user a request to choose their preferred end-of-life option: return the device, extend the lease, or purchase it outright.
Automate the recycling of owned devices
IDR identifies devices reaching end of life and automatically routes them into the recycling process.
Automatically release a device when a user is offboarded
When a user is removed from identity management, IDR automatically marks their device as available.
Automatically trigger device return during offboarding
When a user leaves the organization, IDR automatically initiates the device return process.
Get notified when warranty or lifecycle is ending
IDR sends a notification when a device's warranty period or defined lifecycle is approaching its end.
Predict upcoming device availability in advance
IDR forecasts devices that will become available within a set timeframe based on employees who are scheduled to leave their roles.