Learn more about asset management
Product update: Summary report
Product update: Summary report We’ve updated the Summary report in IDR to give you more control over what information you see and how it is presented. You can now choose which widgets are shown and add new widgets based on what you want to follow. For example, you can…
What can actually be automated in IT asset management?
What can actually be automated in IT asset management? The short answer is simple: almost all repetitive tasks. IT asset management includes many tasks that are repetitive, even on a daily basis. Routine tasks include updating device records, tracking different dates,…
How to evaluate IT asset management software: 11 questions to ask vendors
How to evaluate IT asset management software vendors: 11 questions to ask Choosing the wrong IT asset management software can be an expensive mistake. It’s not the price of the tool that hurts most, but the time and effort you lost in preparing data and building…
What the heck is device lifecycle management (DLM)?
What the heck is device lifecycle management (DLM)? Device lifecycle management (DLM) is the process of tracking and managing IT devices from procurement to return or recycling. The key idea is to have full control over the entire lifecycle, not just when the device…
How IT device lifecycle management impacts different teams
How IT device lifecycle management impacts different teams IT device lifecycle management is often seen as an internal IT matter, even though its effects extend widely across different teams and individuals. If shared processes and tools are missing, work becomes…
How to improve employee experience through IT device choices
How to improve employee experience through IT device choices Employees’ IT devices such as laptops, phones, and other gadgets directly affect daily work, employee experience, and productivity. In addition to these factors, the IT team must also evaluate devices from…
ISO 27001 IT asset management policy explained
ISO 27001 IT asset management policy explained Preparing for ISO 27001 certification often brings IT asset management into wider discussions. As part of the certification, organizations need to manage their IT assets in a clear and consistent way. There are no…
IT asset management with Jira Assets
IT Asset Management with Jira Assets (Pros and Cons) When IT asset management starts to matter, tools quickly become part of the conversation. The first question is often whether some existing tool could handle it. Jira is a common option since many IT teams already…
Automating IT asset management: Creating automated alerts in IDR
Automating IT asset management: Creating automated alerts with IDR In this video, we show you how to build alerts in IDR and how they help automate critical tasks throughout your IT asset lifecycle. Alerts allow you to: Notify IT team when an employee places a new…
The most common human errors in IT asset management
How to reduce human error in IT asset management Managing IT assets sounds like a simple task at first, but in bigger organisations, it quickly becomes quite a complex and manual-heavy process. When things are handled manually, mistakes are guaranteed. Assets are…