Lemonsoft streamlines IT Asset Management and device leasing with IDR

IT asset management software

“We are extremely satisfied with the IDR solution. Implementation was completed in just one week and we now have complete visibility into our IT assets. IDR’s ecosystem model integrates our supplier, financing company and UEM solution all in one. Real time notifications remove the need to manually monitor devices which saves a lot of work time.“ -Mikko Surakka, Head of Cloud

Solution for better effiency

Lemonsoft’s IT department oversees a wide range of devices, including laptops, phones, monitors, docking stations, and headsets. To enhance the efficiency of its IT procurement process and asset lifecycle management, Lemonsoft wanted to find a solution that could automate manual processes and free up valuable time for more critical tasks.

Reimagined IT asset management

IDR was selected as the asset management solution due to its unique set of features designed to improve the entire lifecycle management of devices. Additionally, it provides various methods for automating manual tasks.

With IDR, an online shop was created where employees can choose and order new devices from a ready-made catalog. The new orders are approved and then automatically sent to vendor through a API.

Now all new devices are automatically registered in IDR and IT department doesn’t need to manually updated them. Updates on devices information are also automatically managed through a connection with Microsoft Intune, ensuring that data stays up-to-date with minimal manual effort. IDR also sends instant alerts to Lemonsoft’s Microsoft Teams, for example when a device’s user changes or its hard drive space falls below 10 GB.

Seamless leasing integration

IDR also enables Lemonsoft to seamlessly integrate leasing information into their asset management and streamline the device return process. It automates notifications to guide employees through each step, while integration with the  leasing company minimizes human errors.

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Lemonsoft is a Finnish SaaS company that designs, develops and sells ERP software solutions. We focus on offering solutions mainly for small and medium sized enterprises (SMEs). Our software solutions and services enable improved efficiency of customers’ business processes as well as cost savings through automation and digitalisation.

Revenue:

26,3 mEUR

Employees:
200+ employees

Results

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Ordering new devices was significantly streamlined with a procurement solution that integrates with the supplier.

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Automation creates new assets and updates data without human touch. Automatic notifications keep IT informed of all things that need action.

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Leasing information and return process integration removed manual work from IT department and ensured timely return of leased devices.

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