Paf saved 13 hours per week and increase purchase refunds by 75% with automated ITAM

The starting point

With 300+ employees working at their various locations in Europe, Paf’s internal IT management has a large pool of assets to manage such as laptops, phones, monitors, docks and headsets. With multiple locations and large device count, Paf was looking for a solution that can handle the entire life cycle from purchasing all the way to recycling.

The solution

Working in close collaboration with Paf, we implemented a comprehensive IT asset management solution to automate Paf’s IT processes and create cost savings.

Automating procurement:
An internal webshop was created where Paf’s employees order new devices from a catalogue of products that are predefined by their job role. New orders then go through an approval process before being automatically sent Paf’s preferred vendor Verkkokauppa.com Oyj via an API integration.

Improving asset management:
Existing old devices were first imported to the IDR asset from an Excel-file. After this, Paf began ordering all new devices pre-registered to IDR from their vendor Verkkokauppa.com Oyj. This meant that the IT department no longer needed to update the asset database manually. Asset data was also enriched with a Microsoft Intune integration for laptops and phones.

Integrating recyling:
With accurate device data in the IDR asset, Paf was also able to take advantage of the IDR’s recycling service. Asking for buy back proposals from IDR’s recycling partners only takes couple minutes and guarantees the best price from reliable recycling partners.