How to improve employee onboarding with IT asset management software

Onboarding plays a critical role in shaping the overall employee experience. If it goes poorly, it can create unnecessary delays and leave a bad first impression on the new employee. For IT teams, onboarding means extra work, various tasks and communication with HR, the manager, and the new employee.

How does IT asset management link to this? Let’s take a closer look at how IT asset management software can support different parts of onboarding and why it should be used in every onboarding process.

Making sure the right devices are ready on time

Without clear inventory information, IT teams may not know if all the needed devices are already available or needs to be ordered. This often leads to rushed setups, missing accessories, or devices that do not match the employee’s role. Besides phone and laptop, many new hires also need extra items such as monitors, docking stations, or headsets, what creates extra planning.

With modern ITAM software, IT teams can see exactly what devices and accessories are ready to be assigned. They can plan full setup without rush and order missing items in advance. This alone makes it much easier and faster for your IT team. When all devices are ready from the day one, also the new employee can truly focus on getting onboard.

Improving coordination between IT, HR, and managers

Onboarding requires several teams to work together. HR knows the start date, managers know the wishes/needs from the employee, and finally IT handles the procurement and other preparations tasks. When everything is handled manually via email and excel, the risk of miscommunication is often high.

With the right software, many IT related onboarding tasks can be automated. When HR adds a new employee to the HR system, your ITAM software can automatically start the onboarding workflow, create tasks for IT, and send reminders on due dates.

Now the process starts on time and follows the same steps every time. On top of that it brings transparency as everyone involved can see what's happening. This makes the process clearer and reduces unnecessary back-and-forth communication.

Creating better foundation for asset tracking

Good onboarding also improves long-term asset tracking. When devices are assigned correctly from the start, IT will know who is using each asset also in the future. This makes for example audits and offboarding much easier. Many asset tracking issues begin during onboarding, and ITAM software helps prevent them by keeping asset data clear and accurate from the beginning.

Better tracking also supports security and compliance. If the company needs to show which employees have access to certain devices or data, this can be easily checked from ITAM software.

Bonus: Letting employees choose their own devices

With some modern ITAM software, you can also allow starting employees to choose their own devices within a set budget. No back-and-forth emails needed. Just a simple web portal that works like a normal web store. The employee receives a link via email and can select everything they need with just a few clicks. After the approval process, the devices can be collected from the storage or automatically ordered from the selected supplier. 

Employees get more control, and IT can manage the process without extra work. This also ensures that the employees get the devices they want from day one.

The long-term impact from using ITAM in onboarding

IT asset management software ensures that devices are ready on time, accessories are not forgotten, and all tasks are done in the right order.

Over time, this leads to stronger asset tracking, better planning, and a more reliable IT environment. For your IT team, it also means less manual work and hassle. All in all, it contributes to a better onboarding experience for new employees.

If you are looking for a powerful yet simple ITAM tool, you can book a short demo with us.